Subtitles

Subtitles are the written representation of the dialogue and sound effects from a film or television programme. They appear on screen in synchronisation with the original soundtrack, making it possible for Deaf and hard of hearing people to enjoy programmes on Sky TV.

Sky has been broadcasting subtitles since 1993. Sky channels are regulated under the 2003 Communications act, and follow the Ofcom Code on Television Access Services.

Turning Subtitles on when watching a TV programme

If you have a Sky+HD box or Multi-room box you can quickly turn Subtitles on when you are watching a programme as follows:

  1. Press the Help button on your remote control
  2. Press the down arrow button to highlight Subtitles
  3. Use the left/right button to turn the setting ON
  4. Press Select to continue

If you have a Sky+ or Digibox you should also follow the three steps above.  This will switch Subtitles on temporarily until you change channel.  To switch Subtitles on permanently please follow the instructions for Sky+ and Digiboxes below.

Turning Subtitles on and highlighting programmes with Subtitles in the Sky Guide

If you have a Multi-room box, please follow the instructions below for boxes manufactured by Sky.  If you have a Sky+HD box, first please check the manufacturer of your box by following the steps below.

  1. Press the Services button on your remote control to see the Options menu
  2. Press the right arrow button for the Settings menu
  3. Press the down arrow button for the Picture menu
  4. Press the right arrow button to reach the System Details menu
  5. At the bottom of the menu you can see the ‘Manufacturer’ details.

If the manufacturer is Sky, then follow the steps below.

  1. Press the Services button on your remote control to see the Options menu
  2. Press the down arrow button to highlight ‘Accessibility’
  3. Press the down arrow button to highlight ‘Subtitles’
  4. Use the left/right arrow button to turn the setting ON
  5. Press the down arrow again to reach ‘Highlight Programmes with Accessibility’
  6. Use the left/right arrow button to change the setting to SUBTITLES
  7. Press the green button on your Sky remote control to save your settings.

If the manufacturer of your box is Amstrad, Pace or Samsung, then follow the steps below:

  1. Press the Services button on your Sky remote control to see the Options menu
  2. Press the down arrow button to highlight Sky+Setup on the middle menu
  3. Press the right arrow button to highlight the Subtitles menu
  4. Press the down arrow button to highlight Subtitles
  5. Use the left/right arrow button to turn the setting ON
  6. Press the down arrow button to reach ‘Highlighted Programmes’
  7. Use the left/right arrow button to change the setting to SUBTITLES
  8. Press the green button on your Sky remote control to save your settings.

If you have a Sky+ or Digibox please follow the steps below:

You can set up Subtitles permanently on these boxes by following the steps below:

  1. Press the Services button your Sky remote control
  2. Press number 4, for System Setup
  3. Press number 3, for Language and Subtitles
  4. Highlight Subtitles, then use the left/right arrow button to turn the setting ON
  5. Then use the arrow buttons to reach Highlighted Programmes
  6. Use the left/right arrow buttons to change the setting to SUBTITLES
  7. Then highlight ‘Save New Settings’ and press the Select button to save your settings. 

 

    You can search for programmes with subtitles in the What's on TV section of this website. It's a full TV listing for the next seven days, and Sky+ and Sky+HD customers can also use the remote record feature.