Alternative formats

Sky can provide correspondence in alternative formats. We can send letters and invoices in Braille, large print or on audio CD.

We work with the RNIB, to transcribe letters and invoices to our customers into alternative formats.

  • Braille correspondence is bound into documents for easy handling, and verified by a dedicated Braille team.
  • Large print correspondence is printed with the text in 18pt font.
  • Audio CDs contain a recorded version of the correspondence.

Requesting alternative formats

Please contact Sky's dedicated accessibility customer service team to request correspondence in Braille, large print or on audio CD.