Contacting Sky and general information
I heard Sky has a new remote control, is this correct?
Yes we have developed an Easy Grip accessible remote control, for more information visit our Get the most from Sky section. There are two styles, the Strap version comes with handle on the battery door which slips over your hand and allows you to hold the remote even if you do not have good grip. The bubble back remote has a more tactile battery door making it easier to hold. There are also changes to the front of the remote, raised buttons and large text on the buttons will help people with a visual impairment.
If you would benefit from one of these you can contact the Accessible Customer Service team.