Welcome to Sky Accessibility

Helping Sky customers with disabilities to get the most out of our services.

Make this website talk: Download and Install BrowseAloud

Important Updates

We are pleased to announce that we have just launched the Live Chat service to allow customers to chat online directly to the Accessible Customer Service team. The service can be accessed from the 'Contact Us' page

 

TV Pick

Joaquin Pheonix & Reece Wetherspoon

Walk The Line

Sky Movies Select HD / Channel 312

Tuesday 30th September 5:30pm

Showing in:
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Sky TV Help

Man recording subtitles

Subtitles

Subtitles are the written representation of the dialogue and sound effects, making it possible for deaf and hard of hearing people to enjoy programmes on Sky TV.

Audio Description speaker

Audio description

Audio description is an additional commentary that describes the action taking place, making it possible for blind and partially sighted people to enjoy programmes on Sky TV.

Sky+ Easy grip remote control

Remote control

The Sky+ easy grip remote control has all the features of the regular Sky remote control, but it's designed specifically for people with reduced dexterity, and for blind and partially sighted people.

There are also overviews of accessibility features such as Sky Talker, Sign Language & Alternative Formats.

Computer help

A large mouse cursor on screen

Making things bigger

Many computer programs allow you to increase the size of things on screen, including websites, documents and even your mouse pointer.

A selections of different font

Changing colours and fonts

Changing colours and fonts can make things easier to read. You can change them for web pages, or for your whole computer.

Woman using voice recognition software

Voice recognition

Voice recognition makes it possible to talk to your computer. You can open programmes, dictate text, and carry out many other tasks using your voice.

There are more ways to get the most from your computer, including speech output, mouse and keyboard adjustments and help with spell checking and typing.

Customer Feedback

"As always everything was handled perfectly and I am totally happy with my service and the way I am treated" (customer with physical disability)

"Laura was extremely helpful and dealt with my problem efficiently" (customer with hearing loss)

"We always find the staff friendly and helpful" (customer with physical disability)

 

Latest News

  • Deaflympics Coverage on BSL Zone

    29th Jul 2013

    The BSL Zone, available on the Community Channel (channel 539) is covering the Deaflymics 2013. Produced by Remark Media, this coverage will also be available on the BSL Zone website here. There will be one profile of a British competitor each day along with a daily update from the games.

    You'll be able to find out all about the athletes' respective sports, their preparation and training, and their hopes and dreams for the games, which are being held in Sofia, Bulgaria.

    The Sofia 2013 Deaflympics will be the 22nd edition of the games. More than 3,000 Deaf athletes ...
  • Zoom Logo

    Zoom Films at London Film Festival

    29th May 2013

    Five Zoom films will be showing at the East End Film Festival in what is a major breakthrough for BSL films into the mainstream festival circuit.

    The End, Confession, Little World, Strangers and You, Me will be showing at the Genesis Cinema in Mile End, east London on 30 June. Trailers for Crossing the Divide and September 11 will also be on show. A question and answer session with the filmmakers hosted by BSLBT’s outreach worker Steven Wynne will follow the screenings.

Upcoming Events

There are no upcoming events scheduled at this time.