Welcome to Sky Accessibility

Helping Sky customers with disabilities to get the most out of our services.

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TV Pick

Scandal Yr 5 Ep1

Scandal Yr5 Ep1

Sky Living HD / Sky Channel 107

Thursday 3rd December 10pm

Showing in:

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Latest News

TV screen with Boxtrolls image

Your new and improved Sky+

20th Aug 2015

Sky+ is being updated to bring lots of improvements to existing features in your Sky Guide, to make your experience with Sky even better. If your Sky+HD box is compatible, you’ll receive this update over the coming weeks.

To make the most of the fantastic new features, please make sure your compatible Sky+HD box is connected to your home broadband network. We think you'll love them all but we've highlighted a few below and there are loads more for you to discover.

Find out more about how to connect your your Sky+HD box to ...

Sky Talk and Broadband help

We are committed to making Sky products safe and easy to use by everyone, including our customers with disabilities. We offer a number of services to Sky Broadband and Sky Talk customers with accessibility requirements. Learn more about our services.

Sky TV help

The Simpsons, "I saw Sesame Street about it!".


Subtitles are the written representation of the dialogue and sound effects, making it possible for deaf and hard of hearing people to enjoy programmes on Sky TV.

Audio Description speaker

Audio description

Audio description is an additional commentary that describes the action taking place, making it possible for blind and partially sighted people to enjoy programmes on Sky TV.

Accessibility Sky TV set-up-homepage

Accessible Sky TV Guide

You can set up the accessibility features you need, such as subtitles or audio description options, and select the Sky Guide with a high contrast colour scheme and bolder font to make it easier to navigate

There are also overviews of accessibility features such as Sign Language & Alternative Formats.

Computer help

A large mouse cursor on screen

Making things bigger

Many computer programs allow you to increase the size of things on screen, including websites, documents and even your mouse pointer.

A selections of different font

Changing colours and fonts

Changing colours and fonts can make things easier to read. You can change them for web pages, or for your whole computer.

Woman using voice recognition software

Voice recognition

Voice recognition makes it possible to talk to your computer. You can open programmes, dictate text, and carry out many other tasks using your voice.

There are more ways to get the most from your computer, including speech output, mouse and keyboard adjustments and help with spell checking and typing.

Customer Feedback

"As always everything was handled perfectly and I am totally happy with my service and the way I am treated" (customer with physical disability)

"Laura was extremely helpful and dealt with my problem efficiently" (customer with hearing loss)

"We always find the staff friendly and helpful" (customer with physical disability)